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GENERAL QUESTIONS

ABOUT THE CUSTOMER SUPPORT DEPARTMENT

CUSTOMER SUPPORT DEPARTMENT

OUR POLICIES

RETURNS

WARRANTY

CASES

I RECEIVED THE WRONG ITEM. WHAT DO I DO?

I NEED A REPLACEMENT ITEM

SHIPPING, PROCESSING, AND ORDER STATUS

SHIPPING METHODS

SHIPPING COST

HOW LONG DOES IT TAKE FOR MY ORDER TO BE PROCESSED?

HOW CAN I CHECK MY ORDER STATUS?

I ENTERED THE WRONG SHIPPING ADDRESS. WHAT CAN I DO?

WHY DO I NEED MY TRACKING AND ORDER NUMBER?

MY PACKAGE SHOWS NO MOVEMENT. WHY IS THAT?

LOST OR DELAYED SHIPPING

DO YOU OFFER INTERNATIONAL SHIPPING?

CUSTOMS CHARGES,TAXES & DUTIES

WHAT DO I DO IF MY ORDER ISN'T GOING THROUGH?

ORDERS ON HOLD

PAYMENT & BILLING

PAYMENT OPTIONS

PROMOTIONS/DISCOUNTS

DISCOUNT CODES

CAN I USE MORE THAN ONE PROMOTIONAL CODE?

LEON & LORESA REVIEWERS

WANT TO BE A LEON & LORESA REVIEWER?